Hello, how can we help?
Frequently Asked Questions
Do you offer free shipping?
Free shipping is available for all orders over $99.
What are the available shipping methods?
We currently offer UPS GROUND and USPS for packages that are lighter than 5 lbs.
How much do you charge for shipping?
Shipping is automatically estimated for you in your shopping cart after you provide your shipping zip code. Both your available shipping options and the shipping cost will be shown.
I haven't received my package and it should have been here. What do I do?
You can track your order in our website. Find (Track My Order) under the Help menu at the bottom of our website and use it to locate your package. You will need to have your order tracking number handy and the email address that you provided to create your account.
If you were not able to track your order through our website and you still have not received it, please contact UPS at 1-800-PICK-UPS and give them with your tracking number; they will be able to also help you track it. If you still cannot locate your package, please email us at service@accessorizebylnd.com and we will help you track your order.
Do you ship outside of the USA? Do you ship to Canada?
We can ship to Canada via UPS Standard. We do not ship outside of the USA and Canada.
Can I pick up my order?
No, we are an online store and we do not offer order pick-up at this time.
I've placed my order, now what?
Please allow 2-3 business days to process your orders.
Once your order is placed, you should receive an email confirming that you've placed your order. If you don't see a confirmation order in your e-mail, be sure to check your SPAM inbox.
You'll receive another notification once your order is shipped. You can use the (Track My Order) app. located at the bottom of our website to locate and track your order, once shipped.
I still have a question and I cannot find the answer, what should I do?
If you still have a questions, please don't hesitate to contact us via email at service@accessorizebylnd.com or chat with us. We will go live Monday through Thursday from 6:00 pm to 8:00 pm, and Saturday and Sunday from 8:00 am to 5:00 pm Central time.